Forum Discussion

Dez K's avatar
Dez K
New member | Level 2
3 years ago

Stuck when trying to delete a folder. "Deleting 1 item"

Trying to delete folder, i am only user, banner at bottom of screen says "Deleting 1 item" but has been doing this for about 15 mins now

Delete
Dropbox Basic
FAQ
Web

12 Replies

Show More
  • schellym's avatar
    schellym
    Explorer | Level 4
    3 years ago

    Now, now, I've been a Dropbox user for almost 4 years and it has worked for me all this time.  In the past I deleted 5 to 10 files individually, then the empty folder, just not today.

  • schellym's avatar
    schellym
    Explorer | Level 4
    3 years ago

    Now, three hours later, the folder is deleted.

    Either they fixed the bug/outage or it just takes that long.  Let's see.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!