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2b's avatar
2b
New member | Level 2
4 days ago

There are files missing from a folder that I share with another user.

Hi. Some of my files have disappered but the folders are still there. A month ago a few files disappered and now a lot more is gone. It only happend in one main folder which I share. I have asked the...
File access
restore
Shared Folders
2b's avatar
2b
New member | Level 2
3 days ago

Hi

I have the permission. I can only see files marked as Deleted in the event page. Some files dissapered more then 30 days ago, but if I could recover the files lost in that dissapered or got deleted by the one I share folder with during the last 30 days, it would save a lot of work for me.

Thank's for helping me - Regards Tobias

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 days ago

Hey 2b!

From the events page, please click the event you’d like to restore. Can you double check and make sure that the “Restore” option isn't there when you look over on the top right on the list of deleted files? 

If the option to restore the files doesn't appear, please send me a screenshot omitting any personal info how it looks on your end. Thanks!

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