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Forum Discussion
gabby1
8 years agoExplorer | Level 4
"tmp.drivedownload" Error - unable to resolve with tech support escalation
This error has been happening for weeks, and tech support has unfortunately been totally unable to help me. Thought I'd pitch this here. I am on several shared folders with other groups. Whenever...
- 8 years ago
Thanks, Jay, I did manage to delete it however it was not Dropbox that was stopping the process, it was Google Drive that was making it impossible have no idea why! I cannot understand how Google Drive put the folder in there in the first place then took control of it. I was thinking like yourself if Dropbox is finished syncing I should be able to delete it, however, I had to stop Google Drive to delete it. All worked in the end! All those pop-up messages also turned out to be saving files in that folder too which is why the folder was getting bigger and bigger and nothing got accidentally deleted. :)
lalala1997
8 years agoNew member | Level 2
Thanks, Jay, I did manage to delete it however it was not Dropbox that was stopping the process, it was Google Drive that was making it impossible have no idea why! I cannot understand how Google Drive put the folder in there in the first place then took control of it. I was thinking like yourself if Dropbox is finished syncing I should be able to delete it, however, I had to stop Google Drive to delete it. All worked in the end! All those pop-up messages also turned out to be saving files in that folder too which is why the folder was getting bigger and bigger and nothing got accidentally deleted. :)
Doppler44
5 years agoExplorer | Level 3
I could not sync over 30,000 files for days. I did the following three things and Dropbox synced within 10 minutes: 1) As I have the google drive app on my computer (part of my workplace) I paused syncing (using the Google drive taskbar icon). Google drive was trying to sync >60,000 files for some reason. 2) I found a "tmp.driveupload" folder in my Dropbox that also seems to be a Google drive folder - similar to threads that discuss a "tmp.drivedownload" folder...I deleted it; 3) I had a "pictures" folder in my Dropbox as a backup of folders and also one in my C\users\"username"\documents\ folder. I renamed that folder in Dropbox to "Pictures_Dropbox".
I had previously tried updating Dropbox (it did so successfully); rebooting my desktop (including shutting it down & restarting the Windows 10 64 bit computer), and pausing and restarting Dropbox Sync from the taskbar icon - all done numerous time to no benefit.
I think from this experience and what I've read in other threads that Google drive or syncing or ? pictures can prevent Dropbox from syncing. I'd note that Dropbox syncs fine on my laptop that does not run Google drive in the background. Hope this helps someone.
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