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Trying to delete files, not working. I refuse to just buy more storage space.
I am trying to make space in my dropbox on my HP computer, since I am getting a warning about starting to delete files unless I buy more storage space. I absolutely do not want to buy more space!...
I have deleted like 40% of the files I had yet the number is not going down
it is as if it is not being recorded.
Rich
Super User II
Super User III have deleted like 40% of the files I had yet the number is not going down
Are you deleting the files from your local Dropbox folder or through the Dropbox website? It matters, because if you're over quota and syncing has stopped, the Dropbox service won't know about any deletions you make in your local folder because it's not syncing. In such a case you should try deleting files through the Dropbox website. Doing so, the service will register the deletions immediately.
You can also try quitting and restarting the Dropbox application on your computer, as that could trigger a reindex and Dropbox would then see that files have been deleted.
And just to stress what Megan mentioned, there's no need to permanently delete files from your Deleted Files page on the website. Doing so won't reclaim any space because the space previously occupied by those files was already reclaimed when the files were first deleted.
