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Forum Discussion

Carly Nunes 's avatar
Carly Nunes
New member | Level 2
2 years ago
Solved

Trying to delete my account but it keeps giving me an error

I’ve been trying to delete this account because it’s linked to my Mac and I’m trying to use a different drop box account but it won’t let me sign out on the computer to use the other account so my onl...
Delete
Error Messages
  • Dboxlux's avatar
    Dboxlux
    2 years ago
    Retried. It now works. Prompted to reset password to allow the permanaent deletion. Ty for making it happen. I hope u also fixed the submit button for support ticket request. Ty
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Dboxlux - sorry to hear about this.

 

Did you get the chance to try any of my previous suggestions per chance? 

Dboxlux's avatar
Dboxlux
Helpful | Level 5
2 years ago
Retried. It now works. Prompted to reset password to allow the permanaent deletion. Ty for making it happen. I hope u also fixed the submit button for support ticket request. Ty

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