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kenr's avatar
kenr
New member | Level 2
9 hours ago

Un-syncing DELETED/MOVED folders instead of "un-syncing"!?!

I initiated a sync change on one our computers, un-syncing about 50% of various top level folders (and their contents) to that device. Then I noticed on our OTHER computers/devices those folders and ...
Folders
restore
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 hours ago

Hi there, kenr​, thanks for posting here today! 

I'm sorry to hear that you're having issues with that. How did you unsync these folders from your device in the first place? 

In any case, I was able to locate your existing support ticket, and it seems the agent has already moved forward with the restoration of your content. 

If I were you I'd be waiting for the agent's update on this. Don't hesitate to update the ticket if you have more things to ask, or any other concerns. I understand how crucial this is for you, but rest assured we'll do everything that we can in order to assist, and help you. 

If you need something else, please let me know and I will be more than happy to help every step of the way.  

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