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leadcro's avatar
leadcro
New member | Level 1
12 months ago

Unable to delete a folder I own. "You don’t have permission to delete files in this folder".

Hi! I'm having difficulty deleting a folder I own. I keep getting an error message "You don’t have permission to delete files in this folder". There are no files in the folder and I have triple check...
Delete
dropbox business
Dropbox Plus
Error Messages
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

That's pretty strange indeed. Does the folder still have the two people icon or just a plain blue folder icon now?

leadcro's avatar
leadcro
New member | Level 1
12 months ago

I can see that originally it was created as a Team Folder and then changed. I can also see who created the folder in "Activity" page. If that helps 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Thanks for the update, leadcro.

    I'd like to ask you to try something and then let me know if it works for you.

    First, go ahead and create a new team folder in your team space.

    Then, move the folder you're trying to delete into this new team folder.

    And then go to Admin console > Content tab, and archive > delete the team folder you created.

    Does that delete the folder inside?

  • leadcro's avatar
    leadcro
    New member | Level 1
    12 months ago

    I was able to create a team folder, but I'm unable to move the folder I want to delete over. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Are you getting another permissions error? Can you send us a screenshot, please?

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