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Forum Discussion
willdingo
7 months agoExplorer | Level 3
Unable to delete Paper template
I'm on the migrated new release of Dropbox Paper. I was on the old one when I had created a Paper template. This old template doesn't show up in the web version of the Dropbox Paper and I'm not able...
willdingo
7 months agoExplorer | Level 3
I tried to recreate this and everything works fine for me, I can see my template online and on the iOS Paper app and can delete it from both locations
When I open the templated created from Web UI - the file named "Template create from Web" as seen above in my screenshot - it opens and there's a message that says "Template editing is web-only". I'm unable to delete this NEW template created from the Web UI through the iOS app.
If you open the template from the Paper app and then tap on the "..." (ellipsis) icon at the top right corner, do you see a "delete" option?
Doing this creates a new doc in the iOS Paper app from the OLD template. I can tap on the "..." (ellipsis) icon at the top right corner, and I do you see a "delete" option. This option only deletes the doc created from the OLD template.
I've signed out the Paper app, deleted it from my phone and re-installed the Paper app and I'm able to still see the OLD template in the Paper app.
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