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Tyto's avatar
Tyto
Helpful | Level 6
2 years ago
Solved

Unable to select multiple photos that are on different rows under Large grid and Grid views.

When I'm logged into my own Dropbox account through the website, I am not able to select multiple photos that are on separate rows under "Large Grid" and "Grid" views. The "List" and "Large List" ...
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  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everyone,

     

    Thanks for reporting this issue. It is still affecting some users at this time. Our Engineering team is aware and working on a fix. In the meantime, you can select a different view as a workaround. We will provide an update when we have more information.

     

    Thanks,

    Ben

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Isabel C.7, can you give me some additional info on this, please? 

 

Are you referring to the initial issue mentioned by the OP? If so, keep in mind that we're still looking into this, as Ben, our Community Manager mentioned above. 

 

We'll definitely update the thread once we have additional info!

Tyto's avatar
Tyto
Helpful | Level 6
2 years ago

Hi Megan, on my account Multi-image selecting in grid view is functioning correctly again.

Thank you for your attention to this issue!

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