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JKH1's avatar
JKH1
Explorer | Level 4
3 years ago

Unshared file/folder by clearing membership

we have 5 groups that share files. one of them completely dumped all its folders at the same time and this is the message in the Activity Unshared file/folder by clearing membership. I can not find t...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Hi JKH1 

Did they unshare the folders? If so the only way is to get them reshared. 

JKH1's avatar
JKH1
Explorer | Level 4
3 years ago

Hi Mark,

It seems like they were unshared and deleted.This is a screen shot of some of the activity that happened all about the same time. Any tricks on how to get it all back?

 

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    The person who unshared needs to reshare I'm afraid. Sorry I have no idea what 'clearing membership' means - it sounds like a Team owner has removed people. 

     

    It wont be possible to recover via rollbacks etc. as it is shared. It can only be done by person who owned share. 

     

    Id suggest asking your account Admin what they did to the accounts and what backups they kept as they removed accounts. 

    • JKH1's avatar
      JKH1
      Explorer | Level 4
      3 years ago

      I am the account Admin and didn't do anything to unshare. How do I reshare?

      • Nanook07's avatar
        Nanook07
        Explorer | Level 4
        3 years ago

        I have had the same issue on Friday at 11:50 EST.  A whole folder disapeared from Dropbox web, and can't get rewinded. It is like it never existed. I contacted them when it happened, but they have ghosted me since Friday 3:00 pm. I am also the administrator, and didn't share anything.

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