Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Raivo
2 years agoHelpful | Level 5
Updating .txt files on PC doesn't update it on the Android app unless the file is renamed
Some days ago started problems with .txt files syncing between PC and Android. When changing and saving file in PC the Anrdoid DB folder shows new saving date but when opening file the content is old. Android DB is updating the file content only when changing the file name in PC. Problem seems to be on Androids side. Syncing other way from Android to PC there are no problems. Also no problem with other file formats but .txt files. Reinstalled DB both in PC and Android but no changes.
Hey Raivo, thanks for reporting this bug! We have issued a fix that can be seen immediately on the latest Beta build of Version 370. If not then the Stable build of Version 370 starts releasing on Tuesday March 26.
Thank you for your patience and sorry for the delay!
8 Replies
Replies have been turned off for this discussion
- Hannah2 years ago
Dropbox Community Moderator
Thanks for bringing this to our attention, Raivo.
Have you tried clearing the cache of the Dropbox app on your Android device, to see if that helps?
Let me know how it goes.
- BenDBX2 years ago
Community Manager
Hi Raivo,
Our engineering team is aware of this issue and actively investigating a fix. We'll let you know when we have more information.
Regards,
Ben
- Raivo2 years agoHelpful | Level 5
Yes I did that.
- igrep2 years agoExplorer | Level 4
I'm experiencing the exactly same problem. To add a workaround, we can see the updated .txt file by intentionally making a conflict: add some change (such as just a new line) to the file that looks outdated. Then the app renames the file updated on Android to mark it as "conflicted", and you'll see the right version with the original name. Of course you can remove the conflicted file.
- Selemia2 years agoExplorer | Level 4
Same problem here, I have a text file shared between my Linux PC and my Android mobile.
It works since many years but few days ago it stopped working.
Syncing from Android to PC works well, but, from PC to Android, it doesn't work anymore.
My workaround is to clear the cache in the settings of the Android app.
I've to do it each time I want to synchronize my file from PC to Android.
I tried a full reinstallation of Dropbox on my mobile, nothing changes. - Gadi2 years agoNew member | Level 2
Same problem, since the March 12 update I would assume, though only noticed it yesterday. Logging out, then in again updates it. Upload works - if I edit the txt file immediately after logging in it does updated the file in the cloud and on my computer.
- box-dropper2 years agoNew member | Level 2
same problem here. on android it seems that once a txt file got cached by opening it it doesn't get invalidated even if there's a new version of the file so that it keeps opening the same old file. in this situation every save results in a conflicted copy.
for a workaround clearing the app cache seemingly doesn't work at all, however on a file you can check and uncheck "make available offline"
- TrevorS2 years ago
Dropbox Engineer
Hey Raivo, thanks for reporting this bug! We have issued a fix that can be seen immediately on the latest Beta build of Version 370. If not then the Stable build of Version 370 starts releasing on Tuesday March 26.
Thank you for your patience and sorry for the delay!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!