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GMCK's avatar
GMCK
Helpful | Level 5
7 years ago
Solved

Using Dropbox Camera Upload and Apple iCloud Photos

Hello, I have been using Dropbox automatic Camera Upload to backup photos that I take on my iPhone. I would also like to use Apple iCloud Photos to backup and syncronize my photos across multiple A...
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  • Lusil's avatar
    Lusil
    7 years ago
    Hey there, Grant. 
     
    At first, please note that if you have iCloud Photo Library enabled (which is an Apple setting that stores your photos and videos in iCloud), and have its Optimize iPhone Storage setting enabled, this will save your full-resolution files in iCloud and store optimized versions on your phone.
     
    Since the full-resolution images are stored in iCloud, the camera uploads feature needs to connect to the iCloud servers to upload each full-resolution image to Dropbox. This can be a slow process that depends on the strength of the connection to the iCloud servers.
     
    For this reason, and if the issue persists, we recommend connecting your device to a computer that’s signed in to your Dropbox account, and enabling the desktop camera uploads feature.
     
    I understand that this may be not be an ideal solution, but I hope this information helps. :slight_smile:
GMCK's avatar
GMCK
Helpful | Level 5
7 years ago

Hi Lusll

OK thanks very much for the additonal information on this.

Based on what you have told me it probably does not make sense to use the DropBox camera uploads feature then as it is dupicative of the iCloud Photos functionality. The DropBox camera uploads feature will be backing up the lower resolution version of the photos which is not ideal.

Is there a way to point DropBox to my iCloud account and have Dropbox back up those files?

Thanks again for all your help.

Regards
Grant

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey again, Grant. 
 
If you don’t want the camera uploads feature enabled, you can disable it in the same way you enabled it. 

GMCK wrote: 
Is there a way to point DropBox to my iCloud account and have Dropbox back up those files?
Currently, there isn’t a way, but I’d recommend browsing the internet a bit for such a third party app. :slight_smile:
 
 
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