Forum Discussion

g v.'s avatar
g v.
Collaborator | Level 10
2 years ago

Versions missing from yesterday's version history

Hi, I modified a file yesterday and today, and would like to go back to a version I had yesterday around noon. I restored to two different time points, the last one at 12:15, but they were not the co...
File access
restore
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

How do you mean disappeared? They should all appear as long as you have a version with revisions available 

g v.'s avatar
g v.
Collaborator | Level 10
2 years ago

I mean the versions literally disappeared from the list. I restored the version from yesterday 12:15 and it wasn't the right one yet. So I looked for another version, but they stop yesterday at 10:xx. 

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Thanks for screenshots 🙂

     

    There is one showing at 9.51am but if nothing before that then nothing was saved to Dropbox. You can also double check that at www.dropbox.com/events to see updates and changes to files. 

     

    For whatever reason the update didn't get sync'd to Dropbox - not connected to internet? internet issue? Word not releasing the file lock correctly? Not hitting save etc. However, if there is nothing on that list or events Dropbox never got it I'm afraid 😞

    • g v.'s avatar
      g v.
      Collaborator | Level 10
      2 years ago

      Thanks for your answer - but then I would not have been able to restore to a 12:15 version from that day. It was there before, and disappeared afterwards. I have no screen shot of this, but I was typing and saving continuously from 10 to 12 so there was a very long list of versions. (I hit save every few seconds and I type quickly). The list continued as expected and I was able to restore, but just once. I forgot to save a version before I made a certain set of changes.  

       

      Where things could have gone wrong is, before the restore I made a copy of the current state of the file, since I did not want to discard all changes, just keep a previous version. I used restore on the "original" (since only that one has a history to restore) and continued to work on the copy. 

       

      Is it possible to download a bunch of old versions instead of restoring? This would have solved my problem more elegantly. Then I could have downloaded a bunch of old versions with a date-time stamp and screened them with QuickLook to very quickly find the correct version. 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        I’m afraid that’s not possible, g v.. When going to the version history section, you can only preview the older versions available on the website or select one directly and roll back your file to that version.

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