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Forum Discussion
Leslie M.1
11 years agoNew member | Level 2
Videos are not playing on the Dropbox site
I have a few videos on my dropbox and now they won't play. They just show that wheel that seems to imply something is "loading," but the videos never play in the end. Is this an issue with my compute...
mrosania
9 years agoNew member | Level 2
I have the exact same problem -- I have tons of videos that were on my iphone and I saved them to dropbox, and they will not play. When downloaded they seem to be still images, and when in the DB app, they wheel just spins...please please help!
these are videos from when my son was a baby!! I want to save them :(
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