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Forum Discussion
Leslie M.1
11 years agoNew member | Level 2
Videos are not playing on the Dropbox site
I have a few videos on my dropbox and now they won't play. They just show that wheel that seems to imply something is "loading," but the videos never play in the end. Is this an issue with my compute...
Jane
Dropbox Staff
9 years agoPerfect wildpig, glad to hear you got this sorted, all should be fine from now on! :white_check_mark: :relieved:
Thanks for letting me know here, hope you have a great rest of the day ahead! :coffee:
NWTS
9 years agoNew member | Level 2
I have just tried to play some high speed video on my PC. Its an mp4 file and has alwayd played perfectly over the last 12 months. I have not changed browser which is Google.
Now when I go to the file it says "This file cant't be previewed" with the download button. I dont want to download, I simply want to review the high speed video on line.
What do I need to do?
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