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Leslie M.1's avatar
Leslie M.1
New member | Level 2
11 years ago

Videos are not playing on the Dropbox site

I have a few videos on my dropbox and now they won't play. They just show that wheel that seems to imply something is "loading," but the videos never play in the end. Is this an issue with my compute...
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Stefanie's avatar
Stefanie
Icon for Dropbox Staff rankDropbox Staff
11 years ago

Hi Leslie,

Thanks a lot for posting in the forum.

Do I understand correctly that those videos aren't playing on the Dropbox website for you? If so, iId recommend giving it a try in a different browser to make sure there aren't any issues with Javascript for example.

Thanks for trying this out.

Best,
Sofia

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