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Forum Discussion
Leslie M.1
11 years agoNew member | Level 2
Videos are not playing on the Dropbox site
I have a few videos on my dropbox and now they won't play. They just show that wheel that seems to imply something is "loading," but the videos never play in the end. Is this an issue with my compute...
Taylor E.
10 years agoNew member | Level 1
I have this same issue I think. The files I put on dropbox work on the original computer(mac) but once they're passed through dropbox to my other computer(also mac), they won't play. Quicktime says it can't find video data in the file.... Seems like somewhere along the way, dropbox changed the files... Help!
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