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petalargie's avatar
petalargie
New member | Level 2
2 years ago

We should be able to completely remove an external collaborator from an account.

Should be able to completely remove an external collaborator from an account. I deleted the original files I had shared with external collaborators before renewing my Dropbox account and upgrading it to a Business account. I am not able to delete external collaborators. I have no wish to see their names or share information with now or in the future. DEVELOPERS PLEASE CONTACT ME WHEN THIS CORRECTION IS MADE!

Delete
FAQ
security
Shared Folders

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  • JACB1's avatar
    JACB1
    Explorer | Level 4
    2 years ago

    HI!  What does he have to do to restore his account from basic to what he had before?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi JACB1!

     

    Since he received a prorated refund for his subscription when he joined your team, all he needs to do now is simply re-upgrade to his preferred plan. 🙂

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