Forum Discussion

LBNLBNLBN's avatar
LBNLBNLBN
Helpful | Level 5
5 years ago
Solved

What do I do about my Live Photos and metadata on other uploads?

Dear Dropbox Community, I have read through so many posts after searching the term “Live Photos" but still do not know if Dropbox lets you upload Live Photos from an iOS device, using any method wou...
  • Jay's avatar
    Jay
    5 years ago
    When using the camera uploads feature, any images in the camera roll are uploaded with the correct metadata into a Camera Uploads folder.

    Moving files into the Dropbox folder would retain the metadata when it's uploaded to the site, so if you can copy the files to your computer, and then to the folder, then it would sync fine.

    Uploading files directly the site is the same with the mobile app plus button, the metadata would be for that specific moment.

    Third party apps would be able to upload files, however, it depends on the app on it it keeps the metadata. Zipping files would retain the info inside the zip file, once extracted on that end, in general.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!