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Paul D.4's avatar
Paul D.4
Helpful | Level 7
2 years ago

When I copy text from a doc in iPad it copies a link to the clipboard instead of the actual text

I'm still fairly new to operating within the Dropbox app on my iPad. I found when I would open a text file from DB while connected to Wi-Fi it opens just fine but when I go to copy the text I find th...
edit
iOS
Mobile
Tablet
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi @Paul D.4, in order to understand what you're seeing, could you attach some screenshots showing this behavior on your iPad?

Paul D.4's avatar
Paul D.4
Helpful | Level 7
2 years ago

It's hard to represent as a screen grab because you are simply looking at a fullscreen of text and you can't plant the cursor in a way to select it. It's like trying to select text on a JPEG of text it's like a frozen block. However if I swipe left I get the following message that a RTFD file can't be previewed.

 

ps I took a screen grab and it lives in the screenshots on the Photos app on the iPad, but I don’t see a way of attaching it

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info, RTFD files are not supported for preview in the Dropbox mobile app, only RTF files, which would explain why you're not able to select and copy the text.

    • Paul D.4's avatar
      Paul D.4
      Helpful | Level 7
      2 years ago

      that’s disappointing, what’s the alternative to select the text? Download it to local storage and then open it

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        You could export the file to another app on your device which supports that file type, and copy the text from there.

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