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smartcooky's avatar
smartcooky
Explorer | Level 4
5 years ago

Why are the words "Simplify your Life" being added to my Dropbox links

Just as the subject implies.

 

I right click on a folder or file, choose "Copy Dropbox link" and when I paste it into a forum, it looks OK, but when I submit the post, it has my link with the words "Simplify your Life" added to the link. Other users of the forum find this suspicious and are often reluctant to click on these links.

 

How can I prevent this rude, spammy behaviour?

14 Replies

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  • jamsheedmaster's avatar
    jamsheedmaster
    Helpful | Level 5
    2 years ago

    Why are the words "Simplify your life" being added to my Dropbox folder links when I paste them into Whatsapp? It doesn't happen when I paste to emails, only Whatsapp. It's a serious problem, because it makes the links I send to my clients look like spam or a virus. How do I stop this from happening? It happens to all the folder links I send.

     

    I've spoken to your chat service and they say "This appears automatically as part of letting the user receiving the link know that they are receiving this link from the Dropbox service."

     

    They said it's not something Dropbox can control, yet the three words that are being added are from your own website. So yes, it clearly is something you can control and no, I cannot complain or take it up with Whatsapp, because 1) I don't pay them money like I pay Dropbox and 2) contacting anything or anyone at Meta is completely futile and you know it. This also means I cannot use Dropbox to send links to my clients so I'm going to close my account. Are you able to prevent this or should I close my account and go to Google? Thanks.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey jamsheedmaster, thanks for posting here! 

     

    Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.

     

    I will pass on your comments to the relevant departments so that we can further improve our product.

     

    Thanks a bunch! 

  • jamsheedmaster's avatar
    jamsheedmaster
    Helpful | Level 5
    2 years ago

    That's very polite, but I've spoken to three of your colleagues and so far nobody can locate where those three spammy words are populating from on your website and nothing has changed, so... ?

  • FrankQ's avatar
    FrankQ
    New member | Level 2
    2 years ago

    I have precisely the same issue, adding my voice to this request. If DropBox really wants some kind of slogan here, then make it something neutral like 'Cloud Sharing'. I am a paying customer BTW and don't appreciate a sales slogan.

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