Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.
Forum Discussion
Aviv3
3 years agoExplorer | Level 3
why my desktop folder is attached to my dropbox folder, but I don't see it
I have a very weird problem.
All of my desktop folders are in my dropbox folder(according to the target path), but when I am in my dropbox folder I don't see any desktop folder.
Any file in my desktop folder is: C:\Users\User\Lonely Gamers Dropbox\aviv ariel\My PC (DESKTOP--------)\Desktop\.....
But when I am in the aviv ariel folder I don't see "My PC (DESKTOP--------)" folder, I see the "get started with drop box" files.
I wanna remove the "Lonely Gamers Dropbox" from my pc but keep the desktop folder and everything in there on my pc.
I tried setting my desktop folder to the default location but i got an error: Can't redirect into reparse point, please choose different target path.
5 Replies
- Hannah3 years ago
Dropbox Community Moderator
Hey Aviv3, let's see what we can find out about this.
Do you remember disabling the backup feature on this computer?
If not, and the Dropbox icon in your system tray shows that the app is "up to date", can you follow the steps in the article above to disable it, and choose to keep your content on your PC, to see if that helps?
Let me know how that goes and we'll go from there.
- Aviv33 years agoExplorer | Level 3
I tried to do everything you said, but when I clicked on "manage backups" I moved to a screen that says "want to keep your PC backed up?".
This is so weird because my dropbox does'nt backup a thing on my pc but still the target path to my desktop folder is through the dropbox folder.
And another weird thing is that, if I go to: C to Users to user to desktop, then every file is ok, and in this target path. - Hannah3 years ago
Dropbox Community Moderator
Would you mind sending us a screenshot of that message, Aviv3?
As for what you said about the path, do you mean that your files are actually in their right place?
Had you perhaps already disabled backup, then?
- Aviv33 years agoExplorer | Level 3
In the dropbox site I see that dropbox does not backup any file.
- Jay3 years ago
Dropbox Community Moderator
Hi Aviv3, are you part of a Dropbox Business team by any chance?
Have you tried moving the Dropbox folder manually via the Dropbox desktop application preferences, if the backup is disabled?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!