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msdx's avatar
msdx
New member | Level 1
2 years ago

Windows search no longer working after latest Dropbox update

Hi, anyone had this issue?  My windows file search no longer works in my business dropbox account after the major update. I have waited for indexing to complete, signed out and in again but to no ava...
desktop
Organize
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

And is it affecting your online-only files, the local ones or both @msdropbox? 

Also, what is your computer's exact OS version and, if possible, could you send us a couple of screenshots so that we can have a visual too?

Thanks!

msdx's avatar
msdx
New member | Level 1
2 years ago

It is affecting both offline and online files, some can be found with the search, some cannot but it does not depend on file type, it appears to be a bit random. Sorry i cannot offer a screenshot as it is a business PC

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the clarification and the additional info there msdx - much appreciated.

    Could you completely close the Dropbox desktop app and let us know if you get the same results? 

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