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Forum Discussion
SomeTechGuy
9 years agoHelpful | Level 6
With a 300k File Limit - Does Dropbox Really Provide Business Solutions?
For many many years, I've been a Dropbox Pro member. During this time, they decided at some point, that 300,000 files is the maximum they will support. Now, I know what you are thinking. The ar...
- 3 years ago
I did not accept this as a solution (now fixed). It doesn't solve anything and is factually incorrect. At the time of your reply and this post, there is a baked in hard-limit in Dropbox that makes it unusable - and your support team refused to provide support to anyone with over 300K files. Nothing in your response you marked as the "answer" addresses this in any way shape or form. Wishing you had the answer isn't the same as providing one.
The right answer was moving to Google Drive and getting an actual business grade cloud based file sync solution in place.
harrysfil
4 years agoExperienced | Level 13
Responses from Dropbox support on question "Is there a plan in the future to overcome this obstacle?":
"This is not considered an obstacle by Dropbox. It is a limitation for syncing files."
"We offer Selective sync and online only features to allow the sync to work smoothly for Business users who use large amounts of files."
no extra comments from me...
leandrosilva
3 years agoCollaborator | Level 10
I'm currently experience that issue with the sync being stuck, because we have 1 million files...most of the files / folders are online-only, but Dropbox solution was the selective sync option.
Most of Dropbox Business users have more than 300k files. Why don't increase or remove that limit (limitation that apparently already has several years now)?
Unfortunately, I only found out about it last week and it's very frustrating to pay a Business subscription, and then have to upload files and folders through the Dropbox website (instead of the desktop app) because the folders are not immediately available on the computer...
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