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getho's avatar
getho
Explorer | Level 4
3 years ago

You removed your access to the shared folder

Dropbox event > you removed your access to the shared folder.  I didn't.  I took screen shots to prove it was a shared folder, owned by me.  I added a test folder online Moments later dropbox sent...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
getho wrote:

Dropbox event > you removed your access to the shared folder. 
I didn't.

Are you the owner of the shared folder? If not, your access may have been removed by the owner of the folder and the message you see would still say that you removed your access. You may be able to rejoin the folder from your Sharing page. If not, you would need to contact the owner and ask to be re-invited.

 

Last week I booted the PC with the drive containing the dropbox folder offline. Since then it's been a total nightmare.

And this is the exact reason why it's strongly not recommended to store the Dropbox folder on an external or removable drive. If the drive is disconnected while Dropbox is running or if Dropbox is started before the drive is connected, data loss can occur. Dropbox could read it as a mass deletion which it would start to sync to your account online. Dropbox was simply not meant to be stored on a removable drive.

 

I'm guessing that this was the cause. Dropbox was started without the drive so it couldn't see your files, thought they were deleted and started to sync that change to the cloud. Your shared folder was likely one of those folders deleted which could result in you removing your own access to the folder.

 

Is the share still in your account online? If not, is it still available on your Sharing page?

  • getho's avatar
    getho
    Explorer | Level 4
    3 years ago

    I am the owner
    the drive is not removable.  I installed a new drive that hijacked the drive letter briefly

    If the dropbox app can't deal with its folder being briefly unavailable then it's poorly written.  

     

    The share has been removed online. It now says "only you". This 100% was not a change made by clients. Unless they all conspired to do it on the same day. 

     

     

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