Forum Discussion

Noah125's avatar
Noah125
Helpful | Level 5
5 years ago
Solved

顯示同步中 但無法完成同步

容量還沒滿 但是一直在同步中 有共同資料夾的 只有兩位有呈現 資料在同步中 其他成員沒有顯示資料也沒有出現正在同步中
desktop
sync
  • lejtw's avatar
    lejtw
    5 years ago

    Hi @Walter,

     

    This problem looks like has been resolved.

     

Noah125's avatar
Noah125
Helpful | Level 5
5 years ago

真的 處理很久 然後 一直沒辦法 

沒有團隊帳戶就不能聯繫客服嗎?完全沒有直接客服的管道

超困擾...

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi all; thanks for joining our Community and letting us know about this.

Could you all please try these steps to fix your hardlinks and permissions through the app's preferences? 

Let us know if syncing gets stuck again!

---

大家好; 感谢您加入我们的社区并让我们知道这一点。

能否请大家尝试这些步骤，以通过应用的首选项修复您的硬链接和权限？


让我们知道同步是否再次卡住了!
  • lejtw's avatar
    lejtw
    Helpful | Level 6
    5 years ago

    Hi Walter,

     

    I tried fix hardlinks and permissions. It seems no use.

     

    For small files, like under 50kb, it will sync in a min. But for bigger files, like above 100kb, it will stuck.

     

    • lejtw's avatar
      lejtw
      Helpful | Level 6
      5 years ago

      Hi Walter,

       

      NO. I am a heavy computer user. No firewall, No antivirus, No proxy etc. This happened suddenly today!

      • lejtw's avatar
        lejtw
        Helpful | Level 6
        5 years ago

        Hi Walter,

         

        This happened on my Macbook Air(MacOS Catalina) too! No only on Windows 10.

        A 4MB file uploding/syncing...stuck like hell!

         

        BTW, I have 100m/40m Internet connection. So this is very unusual.

         

        I can still upload and download file as fast as normal via Dropbox WEB interface.

        This syncing stuck situation is only happened in the desktop APP.

         

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