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stephendidit
6 years agoHelpful | Level 6
0.0 kb/sec -- even when network monitor shows 13mb/sec
Since yesterday anything I try to upload/download Dropbox says will take 2+ days. Granted, it's taking a REALLY long time on everything, but while claims it's moving files at 0.0 kl/sec, according to...
- 6 years ago
Thanks for confirming that for me, stephendidit.
Since you're running the beta version of the desktop app (xx.3.xx), could you try reinstalling to the stable version (xx.4.xx)?
To do this, you'll need to remove the option to Include me in early releases from your General tab online. More specifically:
- Log in to the website.
- Click on you account picture/avatar at the top right corner of the page.
- Select Settings.
- From the General tab, uncheck the box next to Include me in early releases.
- Download and install the latest version of the desktop app.
Let me know if this helps!
John D.35
6 years agoExplorer | Level 3
Hello Daphne -
Finally got around to trying the "Fix Hardlinks" suggestion on my main Dropbox folder (as a workaround I've been working off of a 'selective sync' on a different user account on the same computer, shared with my main user account).
Initially after I 'fixed hardlinks', I had approximately the same number of files left to sync (60,150 - I assume the additional are those files I've created/modified since last week) but instead of "2+ days" it said "1 sec.". It stayed that way for about 20 mins., then it went back to "2+ days", with 60,150 files remaining. Then back to "1 sec.", then "2+ days" again, etc., etc., etc.
I did notice now that I have 2 folders in my top level directory with teh blue syncing icon. In one, all of it's nested folders also have the blue syncing icon. In another, drilling down, I found a folder with a red x. The folders insode of teh folder with teh red x all have blue syncing icons. Is there something I can/should do to fix this? I looked at the problems that a red x can represent, and:
- Invalid filenames (files canât sync if their names have certain characters or symbols)
- The folder with teh red x has only alpha letters in the filename.
- Permissions errors (meaning you donât have access to shared content, or a computer system permission)
- The folder with the red x has the same permissions as the folders above it, and others that are syncing.
- File changing very rapidly (meaning multiple edits in quick succession)
- This folder is part of a Seagate Dashboard Backup, which only runs at startup, so it's not changing rapidly.
- Your Dropbox account is out of storage space (which means you can't upload to it)
- I have used only a little more than 25% of my 3.1 TB
Daphne
Dropbox Community Moderator
6 years agoThanks for all the detail there John D.35!
If you're seeing a red x icon next to these folders, if you click the Dropbox icon to see the sync status do you see any error messages at all?
If not, if you haven't already can you try rebooting your computer to see if that helps.
Other than that, another issue that there could be with the folder name is if there are any trailing characters at the end, such as a space or a period (.). Removing these should allow the folders to sync if they contain them.
Keep me posted!
- John D.356 years agoExplorer | Level 3
Daphne wrote:Thanks for all the detail there John D.35!
If you're seeing a red x icon next to these folders, if you click the Dropbox icon to see the sync status do you see any error messages at all?
If not, if you haven't already can you try rebooting your computer to see if that helps.
Other than that, another issue that there could be with the folder name is if there are any trailing characters at the end, such as a space or a period (.). Removing these should allow the folders to sync if they contain them.
Keep me posted!
I replied to this message, even checked back to see if there was a response to my reply, and now my reply has been deleted. I'll post my ansers again:
âą No error messages, exceot a bunch of .DS_Store 'bad filename' messages for teh hundreds of invisible mac directory service files in every folder, which disappear eventually, as always.
âą Rebooted literally dozens of times.
âą The folder with the red X is a backup of a mac user folder, it has only alpha charachers, "firstnamelastname" (without quotes).
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