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Forum Discussion
stephendidit
6 years agoHelpful | Level 6
0.0 kb/sec -- even when network monitor shows 13mb/sec
Since yesterday anything I try to upload/download Dropbox says will take 2+ days. Granted, it's taking a REALLY long time on everything, but while claims it's moving files at 0.0 kl/sec, according to...
- 6 years ago
Thanks for confirming that for me, stephendidit.
Since you're running the beta version of the desktop app (xx.3.xx), could you try reinstalling to the stable version (xx.4.xx)?
To do this, you'll need to remove the option to Include me in early releases from your General tab online. More specifically:
- Log in to the website.
- Click on you account picture/avatar at the top right corner of the page.
- Select Settings.
- From the General tab, uncheck the box next to Include me in early releases.
- Download and install the latest version of the desktop app.
Let me know if this helps!
Daphne
Dropbox Community Moderator
6 years agoThanks for all the detail there John D.35!
If you're seeing a red x icon next to these folders, if you click the Dropbox icon to see the sync status do you see any error messages at all?
If not, if you haven't already can you try rebooting your computer to see if that helps.
Other than that, another issue that there could be with the folder name is if there are any trailing characters at the end, such as a space or a period (.). Removing these should allow the folders to sync if they contain them.
Keep me posted!
John D.35
6 years agoExplorer | Level 3
Daphne wrote:Thanks for all the detail there John D.35!
If you're seeing a red x icon next to these folders, if you click the Dropbox icon to see the sync status do you see any error messages at all?
If not, if you haven't already can you try rebooting your computer to see if that helps.
Other than that, another issue that there could be with the folder name is if there are any trailing characters at the end, such as a space or a period (.). Removing these should allow the folders to sync if they contain them.
Keep me posted!
I replied to this message, even checked back to see if there was a response to my reply, and now my reply has been deleted. I'll post my ansers again:
• No error messages, exceot a bunch of .DS_Store 'bad filename' messages for teh hundreds of invisible mac directory service files in every folder, which disappear eventually, as always.
• Rebooted literally dozens of times.
• The folder with the red X is a backup of a mac user folder, it has only alpha charachers, "firstnamelastname" (without quotes).
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