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_reinhard_'s avatar
_reinhard_
New member | Level 2
2 years ago
Solved

A large scanned PDF did not upload and is missing, can I find it in the iOS mobile app?

Hi, tldr; scanned document didn‘t finish the upload without showing errors or any trace of the file; how to recover the data? Last days I had to scan a lot of documents and though there was a wea...
iOS
Mobile
upload
  • Jay's avatar
    Jay
    2 years ago

    Hi _reinhard_, thanks for messaging the Community.

     

    If there is no history of the file on the events page, or within the Dropbox mobile app, then it wouldn't be possible to recover the previously scanned document.

     

    Currently, there aren't any tools to recover or locate information generated by the Dropbox mobile app.

     

    If you have any further queries, feel free to message back.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi _reinhard_, thanks for messaging the Community.

 

If there is no history of the file on the events page, or within the Dropbox mobile app, then it wouldn't be possible to recover the previously scanned document.

 

Currently, there aren't any tools to recover or locate information generated by the Dropbox mobile app.

 

If you have any further queries, feel free to message back.

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