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A link is generated but I'm getting an "Unable to copy link" error on my Mac.
Hi there!
I am having this same issue on multiple files and folders currently - the link is generated but says "Unable to copy link" when I try and use it. I have restarted my mac and dropbox, and I have 2,3 terrabytes used out of 3available so this is not a space issue. The files are images so not overly large.
Any help appreciated!
Hey AnnieJ!
If you haven’t tried this already, can you relaunch your Finder with these steps and let me know if the behavior remains the same?
If this doesn't work, please try to quit and relaunch the Dropbox app as the next step. Have you also restarted your device since the issue started?
14 Replies
- Hannah
Dropbox Community Moderator
Thanks for those screenshots, Annie, very helpful!
So, it looks like the Dropbox options are missing in general, not just the sharing ones.
Is the Dropbox app running on your computer and syncing as normal?
What do you see when you hover over the small Dropbox icon in your menu bar?
Hey Hannah,
Dropbox is definitely running on my computer and says it's up to date:
Very strange!
Annie.
- Megan
Hey AnnieJ!
If you haven’t tried this already, can you relaunch your Finder with these steps and let me know if the behavior remains the same?
If this doesn't work, please try to quit and relaunch the Dropbox app as the next step. Have you also restarted your device since the issue started?
Hi Megan!
I had restarted both DropBox and my machine, with no luck so I redid them all again as well as the Finder relaunch and it looks like I have the DropBox menu back. 😊
thanks so much for the help!
Annie.
