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Forum Discussion
Joe F
6 years agoHelpful | Level 6
Access to "Folder" is limited
In the last day or so, I have started to get this error message whenever I try and move a local file:
"Access to "Folder" is imited
We'll keep access to file.tmp the same. Add people to FOLDER to...
Lusil
Dropbox Staff
6 years agoHey everyone, thanks for all your reports.
This security feature started becoming available with the updates to the desktop app near the end of September, which is why you all are noticing it now.
We do appreciate the time you've taken to share your feedback with us and, if you have any other thoughts on, just give us another nudge.
Thanks again!
Joe F
6 years agoHelpful | Level 6
Lusil,
I think our thoughts are pretty clear on this new security feature. We don't like it. It interfears with our work flow. So please remove it.
- Lusil6 years ago
Dropbox Staff
Thanks for nudging me back and I'm sorry to hear about your frustration, everyone.
You can check out this thread, where a user suggests for the message to be suppressed or removed.
There, you can also upvote it and comment alongside others who share the same interest.
I understand this isn't much, but I hope it helps to some extent for now.
- JKatCG6 years agoHelpful | Level 6
I don't understand why you are directing us to a thread that post-dates the start of this thread, and is from the same user who started this thread. It smacks of intentional misdirection. It certainly is not resolving the issue, which is now at least three weeks old!
- netsquire6 years agoHelpful | Level 6
The other thread has a Vote button. Everyone should vote for the removal of this new "feature." I have to wonder who beta tested this? Just people who use the web app?
- Stevo118116 years agoHelpful | Level 5
Just to update from my earlier post, the issue is confirmed and a ticket has been filled out for development i'm told, hopefully i hear back soon.
It happens on all team members except the person that created the folder even though "everyone" for Team permissions is set on the Root directory with nothing else and no limits.
- Joe F6 years agoHelpful | Level 6
Thanks for that update! Ite explains why my boss isn't getting this error since he create the Team folder.
- B Lange6 years agoHelpful | Level 5
Did this issue just go away?
- Chris20206 years agoHelpful | Level 5
I hope so! Just had one of our users check and she's reported that no messages this morning after moving several files so hopefully things are fixed.
- JKatCG6 years agoHelpful | Level 6
The issue has gone away for us too. Thanks Dropbox for the quick action.
- Joe F6 years agoHelpful | Level 6
Wooohooo! Looks like the issue has been solved! Thanks to Dropbox and everyone in this thread that spoke up in helping to get this resolved! Your efforts are greatly apriacated! :grinning:
- alexkeaton5 years agoExplorer | Level 4
I just noticed this prompt today for the first time while doing the same workflow of moving files from the same folder A to the same folder B that I have been doing for over a year. Hundreds of files every month.
Was this issue actually resolved for people so you never see the prompt again? Or was it resolved because Dropbox added the "don't ask me this again" checkbox? And it's unclear whether checking that will prevent the dialog from ever popping up again or if it's just referring to the current batch of files being moved at that time.
Nothing has changed regarding permissions. I'm moving files from a personal Dropbox folder to a shared Dropbox folder, which I obviously already have sufficient read/write privileges to access.
- Daphne5 years ago
Dropbox Community Moderator
You can check the "don't ask me again" box before choosing to continue, which should disable the prompt from showing again in general, not just for those specific files, alexkeaton.
If you have any trouble with this, let me know - thanks!
- user435 years agoExplorer | Level 4
I just started to receive this same message today, also having used dropbox for years with this same folder configuration and never received the message before. While there is a checkbox to have the warning not happen anymore, I'm concerned because the warning states Dropbox will keep access to the file I'm moving "the same". This is ambiguous - the same as it was before, or the same as the folder it's being moved in to? I hope that if I am moving a file into a Team Folder that its privileges will be consistent with the Team Folder's settings, which has always been the expected behavior before. Is this still the case, or will it be retaining its previous privileges as the warning suggests? If the latter, that's a huge problem for security. Please let me know ASAP - thanks!
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