We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Moritz K
5 years agoExplorer | Level 3
Accidentally synced all my computer files to Dropbox
Please HELP me...
Im new to dropbox and have accidentally upload (synced) all my datas. Now my porgramms cant find the path of the folders. Is there a posibility to get my Data back on my PC?
Carol G.1
3 years agoExplorer | Level 3
If this isn't the right category. please repost where it should go. Recently, whenever I trashed something from my desktop, I got the same message as when you remove something from the Dropbox folder. I put it down to a glitch somewhere. But today I wanted to looki for something in a file folder in the desktop Dropbox. It wasn't there. Neither were a lot of other files and folders, too. I went to my online Dropbox and whole folders are missing there, too, most of them vital. I came to the community and found an answer about something similar. It said to look in the top folder and look for a folder named "mac" . I found it, opened it and found: the Mac folders for Documents, Downloads and Desktop with all the files in them! HOW DO I GET THEM BACK OUT OF DROPBOX???!!!!
- Hannah3 years ago
Dropbox Community Moderator
Hey Carol G.1, thanks for reaching out to us.
It looks like you've enabled our computer backup feature on the Dropbox application.
You can disable it and move your desktop folders back to their original location, by following these steps.
- Carol G.13 years agoExplorer | Level 3
The steps you sent me to has one big problem. It says click the dropbox icon and select the Sync & Backups tab. There isn't such a tab! What do I do now?
- Hannah3 years ago
Dropbox Community Moderator
Hey Carol!
If you click on the Dropbox icon, then on your initials/profile pic and then on 'preferences', do you see it?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!