We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
compost
10 months agoNew member | Level 1
All local files have gone online-only after updating my Mac; I can't make them offline again.
Hey,
I recently updated my Mac to Sequoia 15.3.1 (lates available to me), and now I notice that all the files in my dropbox drive are online only. Most used to be locally available.
When I cl...
Nancy
Dropbox Community Moderator
10 months agoThanks for letting us know about this here, compost!
Besides updating the OS of your computer, did you also update your desktop app to Dropbox for macOS on File Provider?
As for your online-only files, if you right-click on them instead and select the “Make available offline” option, are you still unable to sync them locally?
If you are, I’d like a screenshot of what you’re seeing exactly to have a visual and further assist.
Let me know how it goes.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!