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g_mateus's avatar
g_mateus
Explorer | Level 3
5 years ago

Backing Up External Hard Drive

I use my laptop to DJ.  I have an 256GB internal drive, however my library of audio files is over 1TB.  I currently have my audio library stored on an external hard drive and have a 2nd one as a back...
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desktop
Space and storage
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey cranerr, do you use the Backup feature by any chance? 

 

What is your app's syncing status while we speak? 

 

If there's a way that you can blur or hide any personal info, and send me the screenshots, I would be most grateful!

cranerr's avatar
cranerr
Explorer | Level 3
4 years ago

Megan Here are the screenshots. No, I am not using backup and yes, it is syncing.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi cranerr, thank you so much!

     

    Can you also check and let me know for the app's syncing status, please? 

     

    Also, in the right folder (the one you download to your external hard drive) do you simply download the folder from the website? 

    • cranerr's avatar
      cranerr
      Explorer | Level 3
      4 years ago
      Megan Yes the app is syncing. I download the folder from the website. It goes into a folder on my desktop and I copy and paste the files from the desktop folder to the external hard drive.
      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Sorry to jump in here, cranerr, but what is the Dropbox application's exact sync status? You can see that if you hover your mouse over the Dropbox icon in your menu bar.

         

        Do you see any sync issues, if you click on the Dropbox icon, then on your initials/profile pic and then "view sync issues"?

         

        And also, do you perhaps have any files in the local folder in your Dropbox folder that you have set to not sync maybe?

         

        Or are all folders empty (in all locations)?

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