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kkb7
3 years agoExplorer | Level 3
Backing up some photos from mobile device, not all of them.
I have a Samsung android and dropbox is backing up "some" of my photos and albums. However, my phone has several photos and albums that are not being shown or back-upped/synced. For example, I have m...
kkb7
3 years agoExplorer | Level 3
Hi Walter,
I checked and, indeed, on my app "camera uploads" was on. I turned it off. I haven't had a chance to see if now all the albums will back up. When I check the system later, I'll see. If they're there or not, I'll check back in and let you know. Thanks for the tip. I'm sure when I turned that on I thought it meant the "camera" on the phone which would be all encompassing.
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