Forum Discussion

klang999's avatar
klang999
Explorer | Level 3
4 years ago

Backup status : Error

After cancelling a backup I'm trying to redo that backup, but I'm getting an error message under status, even though I permanently deleted the first  backup.  Thanks for your help!
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi again, klang999! I hope you’re doing well. 

 

Is it OK if we open a ticket for you instead, and take a closer look into this?

klang999's avatar
klang999
Explorer | Level 3
4 years ago

Yes, that would be great.

 

Thanks

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Done!

     

    When you have some free time, please reply back to my email, and we’ll take it from there.

  • klang999's avatar
    klang999
    Explorer | Level 3
    4 years ago

    Hi, the question is : Is it possible to rename a backup?

     

    Thank you

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey there! 

     

    At the moment, it shouldn’t be possible to rename your Dropbox backup, I’m afraid.

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