The Community is undergoing an upgrade and some features may be unavailable. Find out more here.
Forum Discussion
CrankyD
12 months agoExplorer | Level 3
Best Practices for large numbers of files, when selective sync is not an option
I manage Dropbox for a small business and they have about 1.3 million files in their account. I've asked them if they can reduce the number of files and they are not able to. Nor are the employees (there are a dozen) able to selectively sync, they all need everything all the time.
When setting up a new computer it can take a week to sync dropbox, and sometimes even then it will not complete. I've had better luck seeding the dropbox folder with the full file set before running dropbox for the first time. What other kinds of techniques can help?
These are all Windows 10/11 PCs.
Apologies if this is in the wrong section, and thank you for your advice.
- JayDropbox Staff
Hi CrankyD, thanks for bringing this to our attention.
Are the files all needed to made available local on their machines, so they can't mark any as online-only?
Could you clarify in a little more detail as to why every single file is necessary for the users to be able to access at any moment?
This info will help me to assist further!
- CrankyDExplorer | Level 3Thanks for your response.
I asked management if they could identify sections that we could leave online only and they said there were none.- HannahDropbox Staff
Hey CrankyD, if all files in the Dropbox folder need to stay available offline at all times, there's not much we can suggest.
They can take a look at this article, to make sure that the bandwidth that Dropbox uses is not limited, so that syncing works as fast as possible.
Other than that, they need to keep in mind that the performance of the Dropbox application will decline after reaching 300K files.
You can read more about this here.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!