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Camera Upload from SD Card: device neither shows nor uploads
Hey! When I insert my SD Card into my Mac, Dropxbox asks me whether I want to save the data on my dropbox. When I confirm to upload, nothing happens. The SD is also not shown under the setting > bac...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi line3, thanks for messaging the Community!
When you plugged in the SD card, what is the exact prompt you received?
Was it to enable the camera upload feature, or the Dropbox Backup feature?
This will help me to assist further!
Hey! Thanks for reaching out.
It shows the camera upload feature.
- Hannah
Hey line3, let me see if I can help here.
I would suggest changing the automatic camera uploads import preferences from within your Dropbox preferences on your computer.
To do this, you can do the following:
- Click on the Dropbox icon in your menu bar at the top of the screen and then click on your profile picture or initials to the right of the search bar.
- Choose "Preferences".
- Go to the "Backups" tab.
- Uncheck and check again "Enable camera uploads for".
This should reset your Camera Upload settings, so when you connect a device, Dropbox will ask you if you want to import pictures from it.
Let me know how it goes!
Dear Hannah,
thank you for your suggestion. Unfortunately I still have the same problem after unchecking and checking the camera-upload switch.
When I insert the SD-card, my computer and the Dropbox app recognise it but after I accept the upload nothing happens. In my Preferences > Backup > Device list nothing is shown either.
Hope to hear about another solution.
