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line3's avatar
line3
Explorer | Level 3
1 year ago

Camera Upload from SD Card: device neither shows nor uploads

Hey!

When I insert my SD Card into my Mac, Dropxbox asks me whether I want to save the data on my dropbox. When I confirm to upload, nothing happens. The SD is also not shown under the setting > backups > device panel. What's wrong?

Hope someone can help. Thank you!

Camera uploads
desktop
Mac
sync

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  • line3's avatar
    line3
    Explorer | Level 3
    1 year ago

    Sorry, it's German, let me know, if you need me to translate something.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks for the screenshot! Since the feature should be working, from what you’ve provided so far, can we go ahead and log a ticket for you instead? We’ll be able to investigate further this way.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey line3, I just sent you an email.

     

    I'll be happy to see you there, cheers! 

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