We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Skipper26
5 years agoExplorer | Level 3
Camera Upload strips location data
I'm using Android version 8.1 on a Nexus 5X and the latest Dropbox app. I've got Camera Uploads enabled and it's working nicely.
However the files in my Dropbox don't have the location data att...
merlin-eng
4 years agoExplorer | Level 3
Hi Walter - browser makes no difference.
Since I can't show you - what should happen when I click on the camera icon (just above where I'm typing now)?
Thanks
Tony
Walter
Dropbox Community Moderator
4 years agoYou should be getting a new window within your reply to add a file to your response, Tony.
May I ask if you're on a mobile device or a desktop one?
- merlin-eng4 years agoExplorer | Level 3
Desktop - I do get a pop up window.
It asks me for the source, and a couple of other fields (dimensions).
But, with no indication of what I'm supposed to put there - is it drag and drop?
- merlin-eng4 years agoExplorer | Level 3
I can create the image outline - but can't get content in it - this was an attempt at copying a link to a file on my system (hoping it would upload) - but alas no.
- merlin-eng4 years agoExplorer | Level 3
Ok - after all that it's just cut and paste... 🤷♂️
The camera icon appears to be a red herring - in that you can't insert an image that way, only edit one.
I'll upload them now.
- merlin-eng4 years agoExplorer | Level 3
1. Folder - all 'cloud' - i.e. none downloaded:
2. Right Click - Properties and Details - without opening:
3. Double left click the image - which gets downloaded (kind of) and opened.
4. Right Click - properties and details - no GPS info:
5. Right Click and make Online only:
6. Right Click and make available offline:
7. Right Click - properties and details - GPS data now shown
And I can flick back and forth at will by marking it offline or online.
Apologies for describing my actions in too much detail - just want to make it obvious.
- Megan4 years ago
Dropbox Community Moderator
Hi merlin-eng, amazing job on the screenshots, thanks for that.
Since you can see the GPS info when you right click, and then make the files available offline I would suggest that you stick with that course of action for now. This could be closely related to another similar thread, that you can find here.
If you need anything else, I am always at your service.
- merlin-eng4 years agoExplorer | Level 3
Yeah - I can live with it - now I know a work around - it's just odd.
But at least I know the data is not lost.
I have an idea - that I will try at home tonight.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!