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Joycegtx1951's avatar
Joycegtx1951
Collaborator | Level 8
2 years ago
Solved

Camera uploads keeps uploading deleted files to my Dropbox account

We use Dropbox to back up our photos when we travel. As we are traveling, I cull through the iOS photos on my iPad or my iPhone and delete the ones I don’t want. Sometimes I crop photos and edit them...
Camera uploads
iOS
Mobile
sync
upload
  • Joycegtx1951's avatar
    Joycegtx1951
    2 years ago

    Thank you. I just don’t ever remember experiencing this behavior before,  that it would upload in the background even when the app wasn’t open. I have disabled it to avoid this and can just turn it on when I’m ready to upload. Thank you for your feedback

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Joycegtx1951! Hope you don’t mind me jump in. 

 

If your camera uploads feature is On at all times, then it’ll automatically upload any photo that’s added to your camera roll, no matter if you delete it later on or not.

Joycegtx1951's avatar
Joycegtx1951
Collaborator | Level 8
2 years ago
Thanks for jumping in Nancy. I’m surprised by this, if the dropbox app is not open that it would automatically upload the photos.
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    If you don’t wish that, you can perhaps check your phone settings this way and see if you can disable this.

    • Joycegtx1951's avatar
      Joycegtx1951
      Collaborator | Level 8
      2 years ago

      Thank you. I just don’t ever remember experiencing this behavior before,  that it would upload in the background even when the app wasn’t open. I have disabled it to avoid this and can just turn it on when I’m ready to upload. Thank you for your feedback

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        No problem at all! If you need something else, don’t hesitate to ping me.

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