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LiftingUnicorn's avatar
LiftingUnicorn
Helpful | Level 5
5 years ago

Camera Uploads not uploading certain photos and videos

Dropbox hasn't uploaded some of a number of recent photos and videos, but says its all done. Its only in the last couple of weeks. I uninstalled and reinstalled app and have manually uploaded files but there are duplicates now where some have uploaded and some haven't. It clearly it's recognising duplicates. Please help.

Camera uploads
Mobile
sync

11 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi patrick27, let's see what we can find together on this!

     

    What version of the Dropbox app is installed on your device? Also, what is your OS at the moment? 

     

    With a quick look through your camera roll, and the content that has been uploaded to Dropbox, do you see any missing pictures or videos?

     

    Keep me posted!

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