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DoctrSuSE's avatar
DoctrSuSE
Explorer | Level 3
4 years ago
Solved

Camera Uploads Stopped Working in Official Android 13

The automatic Camera Upload feature has been working fine throughout the Android 13 beta.  A13 stable was officially released recently and Camera Upload is no longer working.  No error or anything, j...
Android
Camera uploads
Mobile
sync
  • Jay's avatar
    Jay
    4 years ago

    Hi DoctrSuSE, thanks for bringing this to our attention.

     

    If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?


    Keep me updated with any progress!

finnstru's avatar
finnstru
Explorer | Level 3
3 years ago

Yes, made no difference,..............

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey finnstru, there are some other things you can try, when coming across camera uploads issues like this.

 

You can go the app settings and clear the cache.

 

You can also make sure to have at least 500mb of memory available on your device (not your Dropbox account).

 

And you can try turning on the option to use cellular data, to see if this is something to do with your WiFi. 

 

Let us know if that helps.

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