Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

howlman's avatar
howlman
Helpful | Level 5
3 years ago
Solved

Can’t upload PDF it says there is an issue with the name.

Hi! Since a few days back, I get an error message when uploading a PDF. It says there might me an issue with the name. But it still happens even with the simplest of names. Tried to log out/in, rein...
Create
Error Messages
sync
upload
  • dbuser-europe's avatar
    dbuser-europe
    3 years ago

    Working now! Problem solved with the new update of the Dropbox app from Apple Appstore. Thanks for fixing this! Cheers!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi howlman & Snsn, thanks for posting here! 

 

Are you manually uploading the file using the + sign into your mobile app, or using a different method? If so, can you clarify the steps that you follow?

 

Also, could you send me a screenshot of the error you receive, in order for me to have visual too?

 

Thanks a bunch!

AmineParis's avatar
AmineParis
Helpful | Level 5
3 years ago
Bonjour,

I have the same problem, I'm new to the forum. I took screenshots, how can I send them to you ?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!