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Forum Discussion
JimmyInTN
2 years agoExplorer | Level 3
Can I access "My Documents" on a different computer?
I think my Windows 10 profile has gotten corrupted. On the login screen, there is no password box, just a link to Sign In and when I click that, eventually a dark gray box pops up with no text or any...
Vicker
Super User
2 years agoHi, JimmyInTN ,
Assuming that your Windows 10 computer already synced the files to Dropbox, you should be able to retrieve them by installing Dropbox on your gateway laptop. Though, a faster way to confirm is to log in the Dropbox web interface (https://www.dropbox.com) through a web browser.
Cheers
- JimmyInTN2 years agoExplorer | Level 3
When I log in to the Dropbox website though, My Documents is not listed. The only things listed are a few folders I shared online with a customer I was doing work for.
- Rich2 years ago
Super User II
JimmyInTN wrote:
When I log in to the Dropbox website though, My Documents is not listed.
Perhaps the folder wasn't syncing? How, exactly, was your Documents folder hosted on Dropbox? What steps did you take to do it?
- JimmyInTN2 years agoExplorer | Level 3
It was so long ago, I don't remember, but I think it was when I first installed Dropbox. I know I had 2 My Documents folders. One had the dropbox logo in the bottom of the icon. The other one contained a shortcut to the dropbox one.
- Megan2 years ago
Dropbox Community Moderator
Hey JimmyInTN, I'm assuming you've also checked locally on the device, right?
If I were you, I'd search for some example file names using the File Explorer, to see if you can find anything there.
While you're at it, please feel free to check your events page, just to get an idea of your account's activity. Let me know if you see anything related to the missing files there.
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