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PacificNW's avatar
PacificNW
Explorer | Level 4
1 year ago
Solved

Can I cancel a sync in progress of a large file?

I started syncing a large file and it is going to take too long. Can I cancel a sync?
sync
upload
  • Walter's avatar
    Walter
    1 year ago

    So you used the website to do this PacificNW  - is that correct?

     

    In that case, you can close your web session and open a new window on your web browser. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi PacificNW, thanks for joining the Community!

 

Just to check first, did you move the file into the Dropbox folder for the file to be synced via the Dropbox desktop application, or were you trying to upload the file via the site directly, or the mobile app?

 

This will help me to assist further!

  • PacificNW's avatar
    PacificNW
    Explorer | Level 4
    1 year ago

    I clicked on Upload.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      So you used the website to do this PacificNW  - is that correct?

       

      In that case, you can close your web session and open a new window on your web browser. 

      • PacificNW's avatar
        PacificNW
        Explorer | Level 4
        1 year ago

        That works. Thank you. 🙂

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