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JMBand's avatar
JMBand
New member | Level 2
10 months ago
Solved

Can I pause Dropbox while backing up files to my external hard drive?

Dropbox noob here. I've been advised by some people to always use the "3-Tier Backup Protocol" to back up important files: 1) on the computer's hard drive itself, 2) to an external hard drive, and ...
  • Walter's avatar
    Walter
    10 months ago

    Hi from me JMBand - thanks for the additional information.

    In this case, I'd recommend making sure that your Dropbox desktop app is 'up to date' and not still syncing while you back your files up to your external hard drive. You can also pause syncing or quit the app when you perform your backups. 

    Let  us know if you have anything else to ask. 

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