Forum Discussion

Wircmedia 's avatar
Wircmedia
Explorer | Level 3
2 years ago

Can I prevent my clients from seeing a promotional Dropbox message when opening my shared links?

When I send a Dropbox link, the recipient is greeted with a confusing promotional message to sign up and they often give up and never see my file. This is frustrating…. Promote your service in your o...
Share
shared links
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
 wrote:
Wircmedia How do I adjust this so ny recipients do not see a promotional message when they click my Dropbox link?

There's no option for that. Your recipients don't need to sign up. They can simply skip the message and continue to your file.

  • Wircmedia 's avatar
    Wircmedia
    Explorer | Level 3
    2 years ago
    Terrible. Many are confused and think they MUST sign up.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!