Forum Discussion

mb_user's avatar
mb_user
Explorer | Level 3
3 years ago

Can I use 'email to Dropbox' in Bcc?

Hi,
I´m new to the feature email to dropbox. Works well when sending the mail with attachment directly to the mysecretmail@addtodropbox.com
Also woks with that email address in Cc.
But does not work in Bcc.
Any ideas what needs to be done to make it work Bcc.

To keep my ***@addtodropbox.com address secure it is essential to use Bcc.
Thanks
 

5 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi mb_user, I hope you're doing well! 

     

    I'd love to know which email provider you use on your end. Is it Hotmail or Outlook by any chance? 

     

    Keep me posted, and we'll take it from there!

  • mb_user's avatar
    mb_user
    Explorer | Level 3
    3 years ago

    Hi Megan,

     

    my mail provider is domainfactory df.eu

     

    Also tried forwarding mails to mysecretmail@addtodropbox.com . Works when I do that manually but not when done automatically by a rule.

    Thanks for looking into that topic.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi mb_user, in general, the feature wouldn't work when automatically forwarding emails from another domain, and the mails need to be sent directly to that address, as you've discovered. 

  • mb_user's avatar
    mb_user
    Explorer | Level 3
    3 years ago

    ok, sad that forwarding does not work. but that was just an idea to work around the original problem that Bcc does not work.

    Bcc would really help to keep my ***@addtodropbox.com secure!

    Any idea how to make Bcc work? Thanks

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    As BCC isn't currently available for this feature as well, you could suggest this change for others to vote on, so the dev team can look into this in future.

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