Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
rmk3500
1 month agoNew member | Level 2
Can recipients of a shared folder link view other recipients of the same link?
I have some large files (several GB each) that I would like to make available to customers to test my company's software. Due to the file sizes, upload/download times can be quite long, and I don't want to chew up my organization's storage space by uploading each file multiple times. So, I'd like to place the files in a single Dropbox folder and share the link with each relevant customer.
However, I want to make sure that anyone who I share the link with can't see who else I've sent it to. Recipients of the link may be early in the adoption process and can't be officially "exposed" as customers yet, and our customers may be competitors with each other, so I want to be sure that no one outside my organization can see anyone else who isn't part of either their or my organization.
For example:
In this folder, I am RK, BC is my colleague, and XH and ZW are employees at one of our customers. However, if XH and ZW weren't colleagues, I would want each of them to only see themselves, RK, and BC as members of the folder.
Does this feature exist, and if so, how can I enable it in shared folders? I would want this obscurity to propagate downwards to any sub-folders (and sub-sub-folders) as well.
Welcome to the community rmk3500
When you invite people to a shared folder, all members of that folder can see the full member list. There isn’t a setting to hide other members or limit visibility within a shared folder.
If you’d like recipients to access the files without seeing who else you’ve shared them with, the best option is to use a shared link instead of adding them as folder members. When you create a shared link, recipients can view or download the content, but they won’t see who else has access.
4 Replies
Replies have been turned off for this discussion
- rmk35001 month agoNew member | Level 2
Rich got it, I just created a folder with 'Only me' having access so I think that should do the trick. I'll be sure to use the viewing link when sharing with others. Thank you!
- Rich1 month ago
Super User II
rmk3500 wrote:
... the process I should follow from the shared folder is 'Share folder' > 'Copy link' > 'Manage', then use the viewing link as shown in the popup window here?
rmk3500 wrote:
I believe that's what I did with the example from my first comment; in that case XH and ZW already can't see each other?
That example appears to be a shared folder, not a shared link, as the members are visible. You wouldn't see members appear like that for a shared link that anyone can view. So, in that case, XH and ZW can see each other, and anyone else invited to the folder in the same manner would see all other members as well.
- rmk35001 month agoNew member | Level 2
Dell_Dropbox thank you for your reply.
I think I understand but just to confirm, the process I should follow from the shared folder is 'Share folder' > 'Copy link' > 'Manage', then use the viewing link as shown in the popup window here?
I believe that's what I did with the example from my first comment; in that case XH and ZW already can't see each other?
- Dell_Dropbox1 month ago
Community Manager
Welcome to the community rmk3500
When you invite people to a shared folder, all members of that folder can see the full member list. There isn’t a setting to hide other members or limit visibility within a shared folder.
If you’d like recipients to access the files without seeing who else you’ve shared them with, the best option is to use a shared link instead of adding them as folder members. When you create a shared link, recipients can view or download the content, but they won’t see who else has access.
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!